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Transfer enthusiasm, so people want to do what you want
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Stop pointless meetings (and walking into lamp posts)
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Communicate less
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Make sure people use the right word to describe your communication
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Ensure your next conference has the desired impact
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Make them listen. Make them care.

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To communicate better, here’s the one thing you have to change…

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An urgent warning about Social Media (for us, our children and newer colleagues)

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Which of these are you? (Because you definitely aren’t all three)

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A surprising lesson we can learn from restaurants

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VERY QUICK TIP – the secret to getting your emails read instantly

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